Topicer Privacy Policy

We collect several types of information from and about users of our website and services, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

• Contact Information: Name, email address, mailing address, phone number
• Account Information: Username, password, account preferences
• Financial Information: Payment details, billing address, tax identification numbers (for Affiliate Program participants)
• Professional Information: Company name, job title, business type, website URL
• Identity Verification: In some cases, we may collect government-issued identification for verification purposes

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Usage Data: Information about how you use our website and services, including pages visited, features used, and time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General location information based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies
• Aggregated Data: Statistical or demographic data that does not directly identify you

1.3 Information Collection Methods

We collect information through various methods, including:

• Direct Interactions: Information you provide when creating an account, filling out forms, corresponding with us, or participating in the Affiliate Program
• Automated Technologies: Information collected automatically through cookies, server logs, and similar technologies when you visit our website
• Third Parties: Information we may receive from business partners, service providers, and other third parties

We use the information we collect for various purposes, including:

2.1 Provide and Manage Services

• Create and manage your account
• Process transactions and payments
• Provide customer support and respond to inquiries
• Track and process Affiliate Program activities, including referrals and commissions
• Fulfill our contractual obligations to you

2.2 Improve and Develop

• Analyze usage patterns to improve our website and services
• Develop new products, services, and features
• Conduct research and analysis to enhance user experience
• Troubleshoot and resolve technical issues

2.3 Communicate with You

• Send administrative messages about your account or services
• Provide updates about changes to our terms, policies, or services
• Send marketing communications about our products and services (subject to your preferences)
• Respond to your comments, questions, and requests
• Provide Affiliate Program updates and performance reports

2.4 Security and Protection

• Protect our website, services, and users
• Detect, prevent, and address fraud, unauthorized access, and other illegal activities
• Enforce our terms, conditions, and policies
• Verify identity for account access and security purposes

2.5 Legal Compliance

• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from public and governmental authorities
• Enforce our legal rights and obligations
• Protect against legal liability

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

We may share your information with the following categories of recipients:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processors and financial institutions
• Customer support and help desk providers
• Hosting and cloud service providers
• Analytics and data analysis providers
• Marketing and communication service providers
• Professional advisors (e.g., lawyers, accountants, auditors)

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with our privacy policy.

3.2 Affiliate Program Partners

For participants in our Affiliate Program, we may share certain information with:

• Affiliate tracking and management platforms
• Payment processors for commission disbursement
• Tax authorities for required reporting

3.3 Business Transfers

If Topicer is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests). We may also disclose information when we believe disclosure is necessary to:

• Comply with a legal obligation
• Protect the rights, property, or safety of Topicer, our users, or others
• Detect, prevent, or address fraud, security, or technical issues
• Respond to an emergency

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties for monetary consideration.

We and our service providers use various tracking technologies to collect and store information about you when you use our website and services.

4.1 Cookies

Cookies are small text files stored on your device that help us recognize you and provide personalized experiences. We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track your browsing habits to deliver targeted advertising

4.2 Other Tracking Technologies

In addition to cookies, we may use other tracking technologies, including:

• Web Beacons: Small graphic files that allow us to monitor the use of our website
• Pixels: Tiny code snippets that collect information about your interactions with our website
• Local Storage: Data stored locally on your device to enhance your experience
• Session Replay: Tools that record user sessions to help us understand user experience issues

4.3 Analytics and Advertising

We use analytics and advertising services provided by third parties, such as Google Analytics, to collect information about your use of our website and to provide targeted advertising. These services may use cookies and similar technologies to collect information about your online activities over time and across different websites.

4.4 Your Choices

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being placed on your device. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

For more information about how to manage cookies and similar technologies, please refer to your browser's help documentation.

Our website and services may contain links to third-party websites, applications, or services that are not owned or controlled by Topicer. This Privacy Policy applies only to our website and services.

5.1 Third-Party Links

When you click on links to third-party websites, you may leave our website. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.

5.2 Social Media Features

Our website may include social media features, such as the Facebook Like button or Twitter sharing widget. These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.

5.3 Affiliate Program Tracking

For our Affiliate Program, we use tracking technologies to attribute referrals to the correct affiliate. This tracking may involve cookies or other technologies that follow a user's journey from an affiliate's website to our website. Affiliates should inform their users about this tracking in accordance with applicable laws.

We respect your privacy choices and provide you with control over your information.

6.1 Account Information

You can review and update your account information by logging into your account settings. If you need assistance, please contact us using the information in the "Contact Information" section.

6.2 Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Adjusting your communication preferences in your account settings
• Contacting us directly using the information in the "Contact Information" section

Please note that even if you opt out of marketing communications, we may still send you administrative messages regarding your account or our services.

6.3 Cookies and Tracking Technologies

You can manage your preferences for cookies and similar tracking technologies through:

• Our cookie consent tool (if available on our website)
• Your browser settings
• Third-party opt-out mechanisms for analytics and advertising services

6.4 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Due to the lack of a common understanding of how to interpret these signals, our website does not currently respond to "Do Not Track" signals.

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

7.1 Access and Information

You may have the right to request information about the personal data we hold about you, including the categories of data, its sources, and the purposes for which we process it.

7.2 Correction

You may have the right to request that we correct inaccurate or incomplete personal information about you.

7.3 Deletion

You may have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

7.4 Restriction of Processing

You may have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest its accuracy or object to its processing.

7.5 Data Portability

You may have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.

7.6 Objection

You may have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.

7.7 Automated Decision-Making

You may have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or significantly affects you.

7.8 Exercising Your Rights

To exercise any of these rights, please contact us using the information in the "Contact Information" section. We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling your request.

7.9 Complaints

If you believe that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection in your country.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

8.1 Security Measures

Our security measures include:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and audits
• Secure data storage and backup procedures
• Employee training on data security and privacy
• Physical security measures for our facilities

8.2 Data Breach Procedures

In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authorities as required by applicable law.

8.3 Your Responsibility

While we take steps to protect your information, the security of information transmitted over the internet cannot be guaranteed. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Please notify us immediately if you suspect any unauthorized access to your account.

Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children.

9.1 Age Restrictions

To use our website and services, including participation in the Affiliate Program, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater.

9.2 Parental Consent

If we learn that we have collected personal information from a child under the age of 18 without verification of parental consent, we will take steps to delete that information as soon as possible.

9.3 Notification

If you believe that we might have any information from or about a child under the age of 18, please contact us using the information in the "Contact Information" section.

Topicer is based in the United States, and we may transfer, store, and process your information in countries other than your country of residence.

10.1 Data Transfer Mechanisms

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that have not received an adequacy decision from the European Commission, we use appropriate safeguards, such as:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for transfers within our corporate group
• Derogations for specific situations, such as with your explicit consent

10.2 International Compliance

We comply with applicable data protection laws when transferring personal information across borders. This includes implementing appropriate safeguards to ensure that your personal information receives an adequate level of protection.

10.3 Your Rights

Regardless of where your information is processed, we apply the same protections described in this Privacy Policy. You retain the same rights with respect to your personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws.

11.1 Notification of Changes

When we make material changes to this Privacy Policy, we will notify you by:

• Posting a notice on our website
• Sending an email to the address associated with your account
• Displaying a prominent notice when you access our services

11.2 Effective Date

The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised. Changes become effective when the revised Privacy Policy is posted on our website, unless otherwise stated.

11.3 Your Continued Use

Your continued use of our website and services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Privacy Policy, you should discontinue your use of our website and services.

11.4 Archive

Previous versions of our Privacy Policy may be available upon request.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

12.1 Data Protection Officer

Our Data Protection Officer can be contacted at [email protected].

12.2 For EU/EEA Residents

If you are located in the European Union or European Economic Area, you may also contact our EU representative:

12.3 For California Residents

If you are a California resident and have questions about your rights under the California Consumer Privacy Act (CCPA), please contact us using the information above or call our toll-free number at +1 (800) 555-0123.

12.4 Response Time

We will respond to your inquiries and requests within a reasonable timeframe, typically within 30 days. If we require additional time to respond, we will inform you of the reason for the delay and when you can expect a response.